Angel Drain Away Blocked Drain Services
 
 
  Frequently Asked Questions
 
 
  Contact Us:
 
 
  Don’t let blocked drains disrupt your day! For reliable and efficient drain unblocking services, call 
  us today at 07301 319 555. Our friendly team is ready to assist you with all your drainage 
  needs.
 
 
  © Angel Drain Away Blocked Drain Services 2025 all rights reserved
 
 
  
 
 
  What Causes A Blocked 
  Drain?
 
 
  Common items that can block your drain: 
  •
  Twigs, leaves, roots and plant debris 
  •
  Grease / fat
  •
  Food particles / coffee grounds and tea leaves
  •
  Hair
  •
  Small solid objects  e.g toys, jewellery, packaging
  •
  Wipes (even those marked 'flushable')
  •
  Nappies and sanitary products
  •
  Kitchen roll / tissues (these are designed to absorb 
  whereas toilet paper is designed to break up)
 
 
 
  Who is responsible for unblocking my 
  drain?
 
 
  The location of the blockage determines who is responsible for 
  fixing it. You need to check if the blockage is in your drain, a 
  private sewer shared by some neighbours, or a public sewer. If 
  only your property has a blocked drain, you (or your landlord) 
  have to deal with it.
  If the blockage is in a private sewer and you and other 
  neighbours have the same problem, you all have to agree to 
  having work done to remove the blockage, unless the local 
  water authority owns the private sewer. 
  If the blockage is in a public sewer, the water authority has to 
  take care of it. You are usually responsible for your drainage 
  system and internal pipework as the homeowner or tenant 
  (depending on your tenant agreement), and the local water 
  company is only responsible for the drains when the blockage 
  is outside your property.
 
 
  Areas We Serve:
 
 
 
  We are proud to offer our drainage services to the following areas:
 
 
  - Consett - County Durham - Newcastle - Sunderland - Weardale - and Surrounding Areas
 
 
  Customer Testimonials
 
 
 
  My toilets were backing up and nearly 
  over flowing. Angel Drain Away came out 
  at 8pm on a Sunday to fix my problem. 
  Excellent service and a great price. 
  Would highly recommend.
 
 
  Emily Douglas
 
 
 
  I contacted today after being let down by a 
  large company twice. Angel Drain Away 
  arrived within an hour of me contacting him , 
  the blocked sewage drain was cleared 
  quickly. Great efficient and reliable service.
 
 
  Helen Louise Mcintyre
 
 
 
  Came out next day, eventhough it was 
  a Sunday! Drain unblocked in no time. 
  Fantastic fast and friendly service, 
  would 100% recommend. Thank you!
 
 
  Tony Hughes
 
 
  
 
 
 
  Do I have a blocked drain?
 
 
  A blocked drain is not only an inconvenience but also a hygiene risk, therefore 
  early detection is important.  Warning signs to look out for:
  •
  unpleasant smells and odours
  •
  slow drainage
  •
  leaks / overflowing drain
  •
  raised water levels
  •
  Note: it is normal for your external drain to have some water sitting in it.  This 
  water forms a seal to block the smell of sewer gasses.
 
 
 
 
  Will a blocked drain clear itself?
 
 
  Very small clogs may breakdown overtime and wash away themselves, but this 
  could take weeks or even months.  There is, however, a real risk that the clog will 
  develop into a much larger blockage and continue to cause problems.
 
 
  Should I make an out hours call?
 
 
  If you have an urgent situation such as flooding you should contact a drainage company immediately.  
  However, if the situation is less serious then maybe consider waiting until the next morning. 
  Booking our first slot at 7.30am will save you money compared to hiring a drainage company after 
  hours.